Welcome to Alutamarket!

These terms and conditions serve as a guide for the use of the www.alutamarket.com website. By accessing this website, it is assumed that you accept and agree to abide by these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using Alutamarket.

The following terms apply to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, as well as any agreements made.

"Client," "You," and "Your" refer to you, the user of this website, who complies with the Company's terms and conditions. "The Company," "Ourselves," "We," "Our," and "Us" refer to our Company. "Party," "Parties," or "Us" refer to both the Client and ourselves.

All terms mentioned here include the offer, acceptance, and consideration of payment required to carry out our assistance to the Client in the most suitable manner to meet the Client's needs concerning the Company's services. Any usage of the aforementioned terms or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and refer to the same entities.

Please note that by using Alutamarket, you acknowledge and agree to comply with these terms and conditions.

Commission

Alutamarket will charge a commission of 3% on every sale, booking, or service payment made through the platform excluding direct deposit made into seller's business account. This commission is calculated based on the total transaction amount and is applicable to sellers. Please note that we do not charge any commission on buyers, but our third-party payment partners may apply their respective transaction fees to buyer payments.

1. For Sellers: When you successfully sell a product or service on Alutamarket, a commission fee of 3% will be deducted from the total transaction amount before disbursing the remaining balance to your account. This commission helps us cover various operational costs, including platform maintenance, marketing, and space rentage.

2. For Buyers: A small processing fee usually between 1.2% to 2% will be charged to the buyer during the payment processing. This fee is set on the Alutamarket platform and collected by our payment processing partner. A portion of this fee may also support Alutamarket's continued operations and improvements.

3. Payment Processing: As mentioned earlier, our third-party payment partners handle the processing of financial transactions on Alutamarket. Their fees are associated with the secure processing of payments and may vary depending on the chosen payment method and partner.

4. Reasoning: This 3% commission rate of has been carefully determined to support the sustainability of Alutamarket. This revenue allows us to invest in providing a secure and efficient platform, offer customer support, conduct marketing campaigns to attract more buyers, and improve overall user experience.

5. Fairness: We believe that this commission rate strikes a fair balance between covering our operational costs and ensuring that sellers can maximize their profits. It's important to note that we do not charge any subscription fees or upfront costs for using our platform. We only charge this commission after a successful sale or booking.

By using Alutamarket, you agree to these commission terms, which are an integral part of our commitment to providing a reliable and valuable e-commerce platform for both buyers and sellers. Your understanding and cooperation in this matter are greatly appreciated.

Cookies

We use cookies to enhance your experience. By accessing Alutamarket, you agree to the use of cookies in accordance with our Privacy Policy. Cookies are commonly used on websites to improve user experience by remembering user preferences and interactions.

License

Unless otherwise stated, www.alutamarket.com/www.alutamarket.ng and/or its licensors own the intellectual property rights for all content on Alutamarket. All intellectual property rights are reserved. You may access this content for personal use, subject to the restrictions outlined in these terms and conditions.

• Republish material from Alutamarket
• Sell, rent, or sublicense material from Alutamarket
• Reproduce, duplicate, or copy material from Alutamarket
• Redistribute content from Alutamarket

Return Policy

At Alutamarket, we want you to have a satisfying shopping experience. We understand that sometimes, returns may be necessary. Please familiarize yourself with our return and refund policy outlined below:

Wrong or Damaged Products: If you receive the wrong product or if it arrives damaged, please contact our customer support team within 12 hours of receiving the item. We will arrange for a return and provide you with a refund at no additional cost. Note that the delivery fee is not refundable.

Unused and Unopened Products: If you change your mind about a product and it remains unused and unopened, you may request a return within 12 hours of receiving it. Please note that return shipping costs will be the responsibility of the buyer. Once we receive the returned item in its original condition, we will issue a refund, excluding the original shipping fees.

Non-Returnable Items: For hygiene and safety reasons, certain items cannot be returned. These may include perishable goods such as foods, intimate apparel, and products that pose a health risk if opened or used. Please check the product description or contact our customer support team for further information regarding specific items.

Return Process: To initiate a return, kindly return the product to the pickup station you picked from, or contact our customer support team if the product was home delivered. Our team will initiate the return process and provide you with the necessary instructions. Please ensure that the item is securely packaged for return shipping.

Refunds: Once we receive the returned item and verify its condition, we will initiate the refund process. The seller will be contacted, and refunds will be issued in the original form of payment, unless otherwise specified. Please allow a reasonable processing time for the refund to be reflected in your account. Please note that our return policy may be subject to change, and any updates will be communicated on our website. We reserve the right to reject returns that do not comply with the stated policy or if the item has been used, damaged, or altered.

User-Generated Comments

Certain parts of the website allow users to post and exchange opinions and information. Comments posted on the website are the views and opinions of the individuals who posted them and do not necessarily reflect the views and opinions of www.alutamarket.com, its agents, and/or affiliates. While we do not filter or review comments before their presence on the website, we reserve the right to monitor and remove any comments that are deemed inappropriate, offensive, or in breach of these Terms and Conditions.

By posting comments on our website, you warrant and represent that:

• You have the right to post the comments and possess all necessary licenses and consents to do so.
• The comments do not infringe upon any intellectual property rights of third parties, including but not limited to copyrights, patents, or trademarks.
• The comments do not contain any defamatory, libelous, offensive, indecent, or unlawful material that invades privacy.
• The comments will not be used for solicitation, promotion of business or custom, or for any commercial or unlawful activities.

By posting comments on our website, you grant www.alutamarket.com/www.alutamarket.ng a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit your comments in any form, format, or media.

Hyperlinking to Our Content

Certain organizations are allowed to link to our website without needing prior written approval. These include government agencies, search engines, news organizations, and online directory distributors. Additionally, system-wide Accredited Businesses (excluding certain non-profit organizations) may also link to our website.

However, these links must not be deceptive, falsely imply sponsorship or endorsement, or misrepresent the context of the linking party's site. We may consider and approve link requests from other types of organizations, such as consumer and business information sources, community sites, charities, educational institutions, and trade associations.

Approved organizations may hyperlink to our website using our corporate name, URL, or any other appropriate description. However, using our logo or artwork for linking requires a trademark license agreement and is not allowed without prior authorization.

IFRAMES

You are not permitted to create frames around our webpages that alter the visual presentation or appearance of our website without prior approval and written permission.

Content Liability

We want everyone to have a positive experience on our platform, so we do our best to monitor and manage the content that's posted. However, we can't guarantee that all content will be accurate, appropriate, or free from errors.

As a user, you're responsible for the content you upload or share on our platform. This means you should make sure that any content you post is accurate, lawful, and respectful of others' rights. We reserve the right to remove any content that violates our terms of service or community guidelines.

While we strive to keep our platform safe and secure, we can't be held liable for any harm or damage caused by user-generated content. If you come across any content that you believe is inappropriate or harmful, please report it to us so we can take appropriate action.

By using our platform, you agree to take responsibility for your own content and to respect the rights and privacy of others. Together, we can create a positive and supportive community where everyone feels welcome and valued.

Your Privacy

Please refer to our Privacy Policy for detailed information regarding how we handle your data.

Reservation of Rights

We reserve the right to request the removal of any links, including specific links, to our website. By linking to our website, you agree to promptly remove any links upon our request. We also retain the right to amend these terms and conditions and our linking policy at any time. Continuous linking to our website implies your acceptance of and compliance with these linking terms and conditions.

Furthermore, we have the authority to remove any content from the website that we deem unsuitable, regardless of the source or nature regardless of the source or motive behind its posting.

Removal of Links from Our Website

If you come across any offensive links on our website, please feel free to contact us to inform us. While we will consider requests to remove links, we are not obligated to do so or to provide a direct response.

Disclaimer

We want to make sure you understand some important points about using our website. We try our best to provide accurate and up-to-date information, but we can't guarantee that everything will always be perfect. Our website is provided "as is," which means we don't make any promises about its accuracy, completeness, or availability.

It's also important to note that we're not responsible for any transactions you make outside of our platform. If you choose to buy or sell something directly with another user, we can't be held liable for any issues that may arise. This includes situations like fraud or other irregularities.

Please keep in mind that some things, like liability for death or personal injury, fraud, or fraudulent misrepresentation, can't be excluded under the law. But apart from those exceptions, we're not liable for any problems that may occur while using our website.